Refund Policy

Dermedica Refund Policy

There are no refunds on pre-paid packages and products. All sales are final.

All our packages have no expiry and you are able to freeze your membership under the following circumstances:

a) you are pregnant
b) you lost your job and are unemployed
c) you are out of the country for an extended amount of time

You are also able to transfer your package to a family or friend for the dollar-value (amount) left on your package. This only applies to fully paid/existing packages and excludes packages that are on a payment plan.

All plans need to be paid and up-to-date to be eligible for the no expiry policy at Dermedica.

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